CSG has performed Cable Television
Performance Appraisals and Technical Research services for the following
groups:
City of Arcadia, California
(Bill Kelly, Former City Manager/Mike
Miller, Former City Attorney)
From 1994 to
present, CSG has been assisting the City in general franchise
administrative duties, and has provided the City with consultant services
related to the renewal of the City's franchise with TCI Cablevision. CSG
completed a community needs assessment including public meetings and
extensive interviews with City staff, comprehensive franchise performance
audit, and technical evaluation for franchise renewal. Services included a
review of documents, evaluation of compliance, and recommendations for
franchise renewal negotiations. In addition, CSG assessed department needs
related to municipal cable television services and managed the bidding and
procurement of nearly $300,000 in television production equipment. CSG
also provides extensive rate regulation assistance to the City.
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City of Beverly Hills, California
(Fred
Cunningham, Former Exec. Director, Public Affairs and Information)
From 1988 to 1995, CSG provided
part-time, on-site franchise administration services related to all
aspects of local monitoring and enforcement of cable television company
performance, including utilization of cable technology by City agencies
and management of the City's Office of Cable Television. Duties included
staff supervision, budgeting, monthly reports, audits, customer service
appraisals, technical inspections, management of all video productions and
long range plans for cable utilization. Also included in our workscope was
the project management of a $500,000 capital improvement involving
teleproduction facilities and I-Net equipment within the renovated City
Hall. Since August, 1995, CSG has provided off-site consulting related to
rate regulation and specialized franchise administration work. In 1997 CSG
gave assistance to franchise regulatory matters concerning the 5th Circuit
Court decision. In 1998, 1995, 1992, and 1990 CSG conducted franchise fee
audits of Century Cable.
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City of Cerritos, CA
Annie Hylton, Public Affairs
In 1993, CSG developed a master plan for public, educational, and
government access channel utilization. Services included management of a
$250,000 equipment procurement project, planning for organizational
development, and needs ascertainment. CSG also assisted the City in
identifying funding resources to provide long term operating support for
access organizations. CSG was retained to provide contract services
related to production of live broadcasts of City Council meetings.
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City of Chino Hills, California
(Raymond Hansen, Senior
Administrative Analyst)
From 1995 to
present, CSG has been providing the City with general franchise
administrative duties, and is currently providing the City with consultant
services related to the renewal and transfer of the City's franchise with
Century Cable and TCI Cablevision. Along with extensive planning, fact
finding, and strategy development, CSG is conducting a community needs
assessment, a comprehensive franchise performance audit, and technical
evaluation for franchise renewal/transfer, as well as furnishing the City
with a comparative analysis to franchise transfers. Services include a
review of documents, evaluation of compliance, and recommendations for
franchise renewal negotiations. CSG has also provided, and is currently
providing, the City with extensive rate regulation assistance.
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City of Hermosa Beach, California
(Mary Rooney, Former Assistant City Manager)
In 1989, CSG completed a
comprehensive franchise performance audit and technical evaluation. CSG
reviewed documents, offered evaluations, recommendations, and action plans
for continued enforcement of cable regulatory provisions by City staff and
for documenting community access needs. In 1993 and 1994, CSG assisted the
City with its franchise renewal proceedings including ordinance and
franchise review, financial analysis and an assessment of the impact of
rate regulation.
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City of Indian Wells, California
(Charlie Francis, Former Administrative Services Director)
In 1992 and 1993 CSG
assisted the City's renewal/transfer negotiations with Palmer CableVision.
CSG completed a community needs assessment including public meetings and
extensive interviews with City staff, comprehensive franchise performance
audit and technical evaluation for franchise renewal. Services included a
review of documents, evaluation of compliance, and recommendations for
franchise renewal negotiations. In addition, CSG provided extensive rate
regulation assistance to the City.
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City of Pasadena, California
(Lori Sandoval, Technical Planning Manager)
From 1998 to
present, CSG has been assisting the City in general franchise
administrative duties, and has provided the City with consultant services
related to the renewal of the City's franchise with Charter
Communications. Along with extensive planning, fact finding, and strategy
development, CSG has provided the City with a community needs assessment,
comprehensive franchise performance audit, and technical evaluation for
franchise renewal. Services have included a review of documents,
evaluation of compliance, and recommendations for franchise renewal
negotiations.
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County of San Bernardino, California
(Gerry Hansen, Former Director Department of Weights and Measures)
From June 1992 to July 1993 CSG provided on-site cable television
administration services related to the County's 18 cable television
franchise areas. CSG services included customer complaint handling,
customer service performance auditing, franchise fee reconciliation, and
technical performance auditing. Compliance reports were provided on a
quarterly basis. Meetings and compliance hearings were coordinated as
needed. CSG provided additional consumer affairs support via telephone
hotline services available to more than 100,000 subscribers.
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City of San Fernando, California
(Mary Strenn, Former City Manager)
In 1993, 1994, and
1995, CSG audited cable TV franchise documents, records and complaints
concerning a transfer of ownership between Valley Cable TV and Cablevision
Industries. CSG submitted a compliance checklist and report. CSG also
provided legal and technical assistance for City negotiations with Valley
Cable and assisted with the development and management of the Cable
Television Advisory Board and implementation of rate regulation matters.
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County of Santa Barbara, California
Patricia Montemayor, Cable Television
Administrator)
In 1990, CSG conducted a review of the County's cable
television enforcement activities and made recommendations for
improvements. Activities included technical assessments and operational
recommendations. Project planning focused on costs and benefits of between
full-time personnel and contract staffing.
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City of Walnut, California
(Chuck Robinson, Asst. to City Manager, Tony Ramos, Former Assistant City Manager)
From 1992 to
November 1996, and then again in 2005, 2006, and 2009; CSG assisted the City in
general franchise administrative duties, and provided the City consultant
services related to the renewal of the City's franchise with Charter
Cablevision. CSG assisted the City in assessing community needs, a
comprehensive franchise performance audit and technical evaluation for
franchise renewal. Services included a review of documents, evaluation of
compliance, and recommendations for franchise renewal negotiations. In
addition, CSG assessed department needs related to cable television
services and negotiated provisions in the franchise agreement related to
governmental and educational access. Between 1993 and 1996, CSG also
provided extensive rate regulation assistance to the City.
In 2009, CSG assisted the City related to Charter's petition for
bankruptcy.
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City of Berkeley, California
(Laura Allen, Former Administrative Analyst)
For a
two-year period (1989-1990) CSG conducted a comprehensive test and
technical evaluation of the Lenfest Cable system to determine the cable
operator's level of franchise compliance, financial condition, and
assessment of public, educational and municipal needs. The results of
CSG's needs analysis were used by the City during franchise renewal
negotiations and served as a benchmark to shape the terms and conditions
of a new cable television franchise.
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City of Gardena,
California
(Mitch Lansdell, Assistant City Manager)
From 1989 to
1992, CSG performed a variety of technical, administrative, and policy
related services concerning Group W Cable. Services included compliance
auditing, franchise fee analysis, public access planning and development,
and technical audits of the cable system.
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