Cost Recovery and Audits

Communications Support Group and its Associates possess many years of experience performing audits of telecommunications services on behalf of enterprise clients and public agencies, as well as audits of telecommunications companies.  We provide the following services:

  1. Assistance with understanding your telecommunications service level and pricing agreements;

  2. Help recovering costs from overcharges;

  3. Tips for achieving ongoing savings on telecommunications services;

  4. Telecom Expense Management (TEM) services.  We handle everything from procurement, inventory management, sourcing, invoice management, expense management, usage chargeback, bill payment, and help desk);

  5. In cases of our municipal clients, help determining the proper collection of Franchise fees, Rights-of-way fees, Transient Occupancy fees, Lease fees, or Utility User taxes. CSG has uncovered millions of dollars of unreported revenues and helped many California municipalities to realize increases in tax and license fee collections.  To learn more about our cost recovery and audit services, please click the links below:

Contact us for more information about our cost recovery services.